Shipping & Returns

Every piece is made to order, so it leaves production before it ships rather than sitting in a warehouse. Processing typically takes 2–5 business days, followed by 3–7 business days in transit within the US.

Shipping is complimentary on orders over $150. Below that, a flat $12 covers standard shipping. You’ll get a tracking link by email as soon as your order ships.

If your order includes multiple items, they may arrive in separate packages on separate days depending on where each piece is produced — that’s normal, not a mistake.

Unworn, unwashed items in original condition can be returned within 30 days of delivery for a refund, or exchanged for a different size or color where available.

Because each item is produced for your order specifically, we ask that you cover return shipping unless the piece arrived defective or isn’t what you ordered — in that case, it’s on us, no questions asked.

To start a return or exchange, email support@thehvnlystore.com with your order number and we’ll send next steps.